Welcome to our FAQ section
Here you can find answers to common questions about our products and services.
At Home Electra, we’re committed to providing you with top-notch electronics and a hassle-free shopping experience.
Frequently Asked Questions
Explore the answers to your burning questions and discover how we can help enhance your home with innovative technology.
Do your products come with a warranty?
Yes, most of our electronics come with a manufacturer’s warranty. Warranty details are listed on each product page.
What types of products do you offer?
We offer a wide range of high-quality electronics including home appliances, smart gadgets, and essential power solutions.
How can I place an order?
Ordering is simple! Browse our selection online, add items to your cart, and proceed to checkout.
Do you provide customer support?
Absolutely! Our dedicated support team is here to assist you with any queries or concerns.
What is your return policy?
We have a 3day return policy for unused items in their original packaging for your peace of mind.
How long does delivery take?
Delivery times depend on your location and the shipping method chosen. Typically, orders are delivered within 24 to 72 hours.
What if I receive a damaged or wrong item?
Please report any issues within X days of receiving your order. We’ll arrange for a replacement or refund.
How do I contact customer support?
You can easily contact our customer support team through the following methods:
Email: Send us an email at [homeelectra1@gmail.com] and we'll respond as soon as possible.
Phone: Reach us at [+2348133595087] for direct assistance.
